Domain Name Transfer
Domain Transfer process is as easy as 1,2,3…
Step 1: Enter domain details
Enter your domain name to be transferred along with transfer authorization code
Step 2: Complete your order
Complete your order details and make payment with your preferred payment method
Step 3: Approve domain transfer
Just click on Approve Transfer link received in your administrator contact email account
Frequently Asked Questions About Domain Names
What is domain transfer authorization code? Where can I get this?
The domain name transfer authorization code is a unique code used to confirm and authorize the domain name transfer request. It is also known as EPP key / EPP code. Your current registrar / domain name provider can provide you with this code to initiate the domain transfer process with your new domain service provider.
How to process a domain name transfer?
Transferring your domain is very easy. All you need to do is get the Domain Transfer Authorization Code (it is also known as EPP Key) from your existing domain name service provider and unlock your domain name. Sign in to your account and follow the below procedure.
- Go to Domain Name Transfer order page here
- Enter the domain name and proceed to transfer.
- Enter your Domain Transfer Authorization Code (also known as EPP Key) obtained from your existing domain name service provider.
- Continue to the checkout page and complete your order. If you are a new customer, then please complete customer registration. If you are an existing customer, then login to your customer account.
- Proceed to make payment. On successful payment, you will receive a payment confirmation and order confirmation email.
You will also receive a Transfer Authorization Email on your registered administrator contact email address available on WHOIS records.
- Once domain name transfer is approved by the administrator, the domain will be transferred to us within 5 to 7 days.
- Should I wait for my domain to come closer to the expiry date before I transfer it?
- It is better you make your domain name transfer requests well in advance before it reaches the date of expiry. Your remaining days will be carried forward and domain will be extended by 1 year from its original expiry date.
Does the domain name transfer process hamper my website or email service uptime?
No, the domain name transfer process will not hamper your website’s uptime. Your previous name server will remain intact while the transfer process takes place. If your domain is pointed at current registrar Name Servers, then you will need to take snap-shot of your DNS records and copy all DNS records to our name server records immediately after domain transfer is completed. Your earlier domain name provider may remove DNS records after your domain is transferred our of their services. If you are using Third Party DNS then you need not worry about it.
Can my domain be denied for the transfer process?
The below reasons could prevent your transfer process:
- Domain name registration took place in the last 60 days
- Domain name transfer took place in the last 60 days
- Domain name is currently in its redemption status.
- Domain name has unfinished domain disputes
- Domain name is currently locked by current domain service provider
What happens to the remaining time left of my registration/renewal after my domain name transfer?
The remaining time left for your domain to expire remains the same even after the transfer process. The cost of the transfer process will add one year of validity to your existing time left. For example, if your domain is about to expire on December 1, 2015, and your domain is transferred on April 15, 2015, your new domain expiry date will be December 1, 2016.
Will my search engine ranking be affected if I transfer my domain to you?
No, your search engine ranking will not be affected due to domain transfer. Your domain name is not being changed, so, you do not need to worry about losing your search engine ranking.
How will I know when my domain is due for renewal?
We send you renewal notifications by email to your email address that was provided during domain name registration/transfer. Renewal notifications are usually sent 60, 45, 30, 15, 7 and 1 days prior to your domain name expiry date. Our renewal management team also informs you with a phone call to confirm that you have received the renewal notification. You can also login to your customer account on our website to see your domain name expiry date.
How to renew my domain name?
It is very easy to renew your domain name within a couple of minutes. Log in to your customer account, navigate to your desired domain name for renewal, choose the desired renewal period (minimum 1 year and maximum 10 years) and proceed to check out page. Your domain name will be renewed immediately on successful payment. If you already have a pending renewal invoice in your account then simply navigate to your pending renewal invoice and click to Pay Now. You will be navigated to payment gateway page. Your domain will be renewed as soon as you make renewal payment successfully.
Can I renew my domain for longer periods?
Yes, you can secure your domain name by renewing it for extended periods up to 10 years. Many domains can be renewed for up to 10 years and you can save money by renewing for long term.
Can I renew my domain name before the date of expiry?
Yes, domain name renewal can be done at any time. Your domain’s validity will be extended for the time period you have chosen from the expiry date. You do not lose any validity time by renewing in advance.
Can I renew my domain after the domain name has expired?
After your domain has expired, your domain goes in to renewal grace period status. You can renew your domain during renewal grace period at regular prices. Renewal grace period varies between 30-45 days depending upon various TLD operators. However, after renewal grace period domain goes into redemption status. Redemption period varies from 30-45 days depending upon TLD registry operator.
During redemption period, you still have an opportunity to restore the same by paying an extra redemption restoration fee. If you do not secure your domain name during this redemption period, the domain is marked for permanent deletion from registry database. Domain then gets in to pending delete status for 5 days. After 5 days of pending delete status, Domain is permanently deleted from registry database and it is again made available for fresh registration by anyone.
What happens if I forget to renew or choose not to renew my domain name?
If you forget to renew your domain name or deliberately choose not to renew your domain name, then after domain name expiry date, it will enter renewal grace period. Domain renewal grace period varies from 30-45 days depending upon various TLD registry operators. You still have opportunity to renew your domain during this renewal grace period. After renewal grace period has ended, your domain will enter in to redemption status.
What is domain redemption status?
On domain expiration, your associated website and email services will cease to function. Most TLDs are given a renewal grace period after the actual expiration date to reactivate the domain. Only after the grace period is over and the domain name registration has failed to renew the domain, it receives the domain redemption status.
There is a very high fee charged to renew the domain at this stage. Even after no reactivation of domain in this stage, it receives a Pending Delete status from the Registry. It is later released to the public for new registration on a first come, first serve basis.
Why is the domain redemption fee so high?
We agree that the redemption fee is quite high. The Domain Registrar and Domain Registry have set the fee and we as a domain reseller are unable to waive it. Take all precautions to ensure that your domains do not fall into the redemption period. We highly recommend that you pay attention to the email notifications sent to you for your domain name renewal.
Connect with us
Hiya Digital Private Limited.
6/A, Soho Court, Sindhi Society,
S. G. Barve Marg, Chembur East,
Mumbai – 400071, MH, India.