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Data Center Details Hiya Digital November 19th, 2018

Data Center Details

Data Center

Data Center Facilities

To ensure highest availability & highest performance of our servers, we have partnered with several worlds’ leading data centers to provide best in class web hosting facilities for you. Each Data Center we have partnered, has multiple Point Of Presence and multiple Network Operation Centers spread across various locations in USA, UK, Hong Kong, Singapore, Australia and India. Our Data Center Partners allow you to utilize best network and hardware equipment ensuring maximum uptime and experience guaranteed satisfaction. Our Servers are geographically distributed across multiple continents worldwide and our servers are managed locally on the data center floor within the premises by technically qualified highly experienced Level –III Server Administrators. These data centers have highest guaranteed SLA to ensure maximum performance and minimum support levels requirement.

hardware

Server Hardware

We use best in class server hardware & software for all our servers. Our web hosting server hardware is based on Intel Xeon Processors powered DELL Power Edge Servers. For high performance servers, we use 64BIT hardware & operating systems and latest control panels on all our servers. To ensure maximum processing power and memory available on servers, we use at least Dual Processor or Quad Processor Server with minimum of 32 GB and up to 128 GB RAM. All our server hard disks are setup with RAID 5 controller to ensure data safety as well as faster data transfer.

network

Network Infrastructure

The datacenters are connected to the internet through multiple Gigabit Ethernet Connections from separate internet backbone providers, each have fiber optic cables running into the data center through separate entry points. Servers are connected to common backbone at private racks, secured with CISCO Routers and Hardware Firewalls. Dual Channel Network Adapters on Server ensure that server is connected at two network interfaces all the time. This ensures the uninterrupted connections even if the last mile network cable gets snapped.

Security

Security Features

To guard against any physical damage or parameter intrusion, the data center is staffed 24/7 with security team and network administrators are always alert to see any unexpected network failures. There is 24/7 closed circuit monitoring of all areas and all entrances are control with access control system to ensure only authorized entry in data centers. The datacenter facilities are pretty secure.

Server Monitoring

Server Monitoring

In addition to a fully redundant network and top of the line data centers, our server administrators monitor all our servers 24/7/365. Servers are monitored and problems (if any) are resolved before they become major. Network Connectivity and Physical Security of each server is also monitored by on premise administrators. Network and datacenters are monitored and managed by on-site technicians dedicated to ensuring maximum uptime and reliability.

Cooling Systems

HVAC Cooling Systems

Redundant A/C systems, each running at a fraction of their capacity, keep the server rooms cool. The units are alternated so that each one is kept in optimal condition.

Power Supply

Power Supply Backup

Data Centers are connected with Multiple Power Sources and have redundant power supply backup available 24/7. All Data Centers are equipped with Battery UPS Power Backup and also with diesel generators.

Fire Detection

Smoke Detection & Fire Protection

The datacenters are equipped with specialized smoke detection and fire protection systems meant specifically for protecting servers as using ordinary water based systems would cause just as much damage as fire.